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IP Office

Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, standalone businesses, and networked branch and head offices. Built on Avaya's latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages sophisticated communications deliver to their operations.

 

Avaya IP Office delivers full voice functionality with a comprehensive set of features. The system can be configured as a voice-only PBX using traditional circuit-switched lines or as an IP telephony server using high-speed ISDN/PRI dial-up access and/or direct leased line connectivity. When acting as an IP telephony server, IP Office supports cost effective standards-based IP telephony (H323), quality of service (QoS) through DiffServ (for routing), 802.1p (when used in conjunction with a Cajun® local area network [LAN] switch), and remote locations connected via Frame Relay. Voice calls can be allocated dynamically and can -bump- a multi-channel data transmission from one of its channels as needed to help ensure priority voice calls get through.

 

Multiple Avaya IP Office systems can be linked together using a standard data network, providing limited feature transparency and advanced applications such as centralized voice mail and call center. The data networking capabilities of IP Office include Internet or branch-to-branch based routing with firewall-protected Internet access and integral security. The system supports the QSIG protocol for improved networking and interoperability.

 

As a local-area network (LAN) hub, IP Office can connect up to eight PCs to each other and a router with standards-based directory support for easy integration into IT environment. Avaya IP Office is complementary to Avaya switch technology and VPNet® solutions, giving businesses the ability to grow into converged networks.

 

The basic system includes a 4-port voice messaging solution and the ability for users to manage their phone calls through a simple GUI. Additional applications, such as enhanced (integrated) messaging, web-enabled conferencing, and customer service (call center) can be added when needed. The Auto Attendant application enables callers to route their own calls to the relevant department/person without the need to speak to an operator/receptionist. Receptions/operators can take advantage of the SoftConsole application to present a professional view of the business to all callers. TAPI (Telephone Applications Programming Interface) support enables IP Office to be linked to Microsoft Outlook and other popular desktop applications for screen pops and PC-based telephony management.

 

Avaya IP Office allows users access from desktop computers, laptop PCs, with individual firewall security and access control. Investment protection is offered through handsets supported by several Avaya platforms, and provides a migration path that is forward and backwards compatible. IP Office supports IP and digital telephone operation, with large display desktop phones with sophisticated screen-driven feature access. Single button on/off control is available for selected features for ease of use.

What's New With This Release

3.0 Phase 1 of this release launches the new IP406 platform (IP406 v2) which provides lower total cost of ownership for small and medium sized businesses. Enhancements to the DECT capabilities are available for EMEA and APAC.

All-in-One IP Communication Solutions

All-in-One IP Communication Solutions are designed to meet the communications challenges facing small and medium sized businesses. Depending on the configuration, customers with 2 to 360 extensions can be supported. Avaya All-in-One Communication Solutions utilize Avaya's latest advancements in converged voice and data technology, allowing small to mid-sized businesses to benefit from many of the advantages sophisticated communications deliver to their operations.

Business Benefits

  • Total voice and data communication solution for small and mid-sized businesses.Functions as a traditional phone system or an IP Telephony Server.  Supports both single locations and multi-site networks.  Basic call center and voice messaging capabilities are built-in.Scalable as business needs grow.Protects current investments in communications.

Standalone & Autonomous Systems

Integrated Stackable IP Communication Solutions are designed to meet the communications challenges facing small and medium sized businesses. Depending on the configuration, customers with 40 to 450 extensions can be supported. Avaya Integrated Stackable IP Communication Solutions utilize the latest advancements in converged voice and data technology, allowing small to mid-sized businesses to benefit from many of the advantages sophisticated communications deliver to their operations.

 

An integrated stackable communications solution that provides feature-rich telephony, messaging and data applications in a single stackable system.

RESOURCES

Brochures


 IP Office - 3.0 Brochure (PDF (.pdf) 455kb)

 IP Office At A Glance (PDF (.pdf) 167kb)

 IP Office - Small Office Edition (PDF (.pdf) 121kb)

 2400 Series Digital Telephone (PDF (.pdf) 100kb)

 4400 Series Digital Telephone (PDF (.pdf) 101kb)

 4600 Series IP Telephone Overview (PDF (.pdf) 101kb)

 4600 Series IP Telephone (PDF (.pdf) 101kb)

 5400 Series Digital Telephone (PDF (.pdf) 156kb)

 6400 Series Digital Telephone (PDF (.pdf) 94kb)

 4601 IP Telephone (PDF (.pdf) 142kb)

 4610SW IP Telephone (PDF (.pdf) 643kb)

 4620SW IP Telephone (PDF (.pdf) 632kb)

 4630SW IP Screenphone (PDF (.pdf) 506kb)

 4690 IP Speakerphone (PDF (.pdf) 476kb)

 3810 Wireless Telephone (PDF (.pdf) 148kb)

 

Technical Information


 IP Office Voicemail Pro (PDF (.pdf) 564kb)

 IP Office Voicemail Installation & Administration Manual (PDF (.pdf) 1328kb)

 4620/4620SW/4621SW IP Telephone User Guide (PDF (.pdf) 711kb)

 4625SW IP Telephone R2.5 User Guide (PDF (.pdf) 700kb)

 4625SW IP Telephone Quick Reference (PDF (.pdf) 118kb)

 

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